Here are answers to frequently asked questions about the guestbooks in general and about your Ideal Guestbook!
What is a Guestbook?
How does the Feedback form work?
Do I need to know programming to use the Ideal Guestbook service?
Do I have to use the code you provide or can I make my own links to my Guestbook?
After I signup how long will it take to set up my account?
How much does the Ideal Guestbook service cost?
What form of payment do you accept?
Is the guestbook secure?
I used to have a guestbook, and I got a lot of spam comments?
What if I don't like what someone said?
Can I block a user from my guestbook?
Which languages does the Ideal Guestbook use?
Can I get a notification after a new message has been posted?
Will I be able to add my logo?
Can I choose a color that matches my website?
How do I add smilies to my guestbook?
How do I reply to a message?
How many messages can my guestbook hold?
What is the code I use to insert my guestbook on my website?
How many guestbooks can I register?
It is ok to have multiple guestbook accounts?
I did not get an activation code by email after I signed up?
What kind of skills do I need to install my guestbook?
Will any ads display in my guestbook?
I use another guestbook. How can I get my existing entries into my Ideal Guestbook?
How do I delete my account?
How do I sign up?
An online guestbook is a web service that enables visitors to add comments to a web page. By adding a guestbook to your site you can increase web traffic, instill confidence and improve sales. With the Ideal Guestbook, you gain valuable feedback that helps you make positive changes that increase sales conversions.
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The feedback form has a floating button that hugs the side of the browser window. When a visitor clicks the button, the feedback frog displays. We call it the feedback form frog, because it leaps off the side of the browser window to display the form. Visitors can fill out the form and submit it. Once submitted, some or all of the comments display on the guestbook page. Signup now and get started today.
You do not need to use the code we provide. Feel free to use links that best fit the look of your site.
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Your Ideal Guestbook account is ready instantly after you sign up and activate your account via email.
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After your initial free trial, there is a modest monthly for both the guestbook and the feedback form frog with popup button.
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We currently accept PayPal subscription services. We recommend payment via Paypal since it is the most used payment gateway in the world. It is completely free for you to open an account and the payment will be sent via a secure channel.
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Yes, our guestbook is secure. Information is encrypted using Secure Sockets Layer (SSL) encryption technology before being sent over the Internet, making it virtually impossible for your information to be stolen or intercepted. We also have technicians monitoring our servers 24/7.
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This is not a problem with the Ideal Guestbook. We employ multiple layers of spam detection in order to protect your guestbook. We use open spam lists (surbl.org, ahbl.org) and special filters and pattern databases to detect spam messages. We have a strong alert abuse team, which does the best to keep the guestbook clean from malicious users and spam. Guestbook administrators can delete unwanted comments at any time. We encourage community reports of abuse. We remove abusers and ban IPs.
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The site owner can choose to display comments immediately and then monitor and delete later; or hold publishing comments until reviewed and approved for publication.
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You can create an auto responder message that is sent to each poster who adds a comment to your guestbook.
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There is no limit on the number of posts and pages increase dynamically as the number of comments fill each guestbook page.
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First, double-check the email address you entered to make sure it is correct. Next, wait a bit: Activation email is instantly sent from our servers, but some email providers may wait to deliver the mail to you. If you have not received an activation code within an hour, your email provider may have some kind of problem with their network, servers or spam filter. Add our email, support@idealguestbook.com to your address book, safe list or white list. Then, sign up again.
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After you sign up, you receive a simple string of code to our server where your guestbook is located. Just insert this code on each page of your website where you want the floating feedback form frog to display.
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No. There are no ads published on your Ideal Guestbook. And we do not allow the registration of adult content sites.
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I use another guestbook. How can I get my existing entries into my Ideal Guestbook?
At this time, there is no automatic import function for old guest messages. However, you can always manually copy, paste and post old messages from your previous guestbook. As the administrator of your guestbook, you are allowed to enter comments from those who have previously sent you their praise or suggestions.
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